Terms and Conditions

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All services and products, including this website, are provided by The Cutting Shack Hair Salon and are subject to change & availability without prior notice. Use of this website and appointment booking system are at the sole discretion of the user.

We may need to add to or change your service(s) depending on what is agreed upon with the service provider during the time of your service.

Service pricing may increase in accordance with the service(s) agreed upon and provided.

You agree to attend your appointment at the scheduled time. Inform us prior to your appointment time if you will be late. If you are 15 minutes or more late, then we may need to cancel or reschedule your appointment. 

We reserve the right to not accept or to cancel any future appointments for any person who fails to attend a scheduled appointment without prior notice to cancel or reschedule the appointment. 

We reserve the right to implement and to charge a No-Show fee for any missed appointments. No-Show fees will be added to any service we may accept for you in the future and will be based on a percentage of the cost of the service that was missed. If you need to cancel or reschedule your appointment please inform us 24 hours prior to the appointment time.

Due to unforeseen circumstances, we may need to cancel or reschedule your appointment. We will inform you ahead of your appointment time of any change to your appointment.

There are no refunds on any service(s) provided. If you are, within reason, not satisfied with the outcome of the service(s) we have provided you then we welcome you to get in touch with us and we will be more than happy to work, within reasonable means, toward a solution for you.

All hair product(s) sold by The Cutting Shack Hair Salon is final sale. If any product is found to be and subsequently deemed by us to be defective, we will offer an exchange for either the same product or another product of equal value if returned within one week of purchase and showing signs of little use.

We reserve the right to refuse service to any person deemed to be rude and/or inappropriate to any member of staff.

When booking an appointment at The Cutting Shack Hair Salon you hereby agree to abide by the Terms & Conditions set forth in this agreement.